Terms And Conditions

About Us

For those not familiar with GardenNetting.com, we are a small, family run business providing gardening solutions and
alternatives to enable you to grow fruit and vegetables without the use of pesticides. Our products are natural and safe to use around children, pets and wildlife.

We pride ourselves on excellent customer service, and only
supply products that we feel are of quality and offer excellent value for money.

We do not have a shop or showroom but you are welcome to place orders and collect or call in for advice. Our opening times are 9am - 5pm Monday to Friday.

Our Contact details:
Gardening Naturally
Cirencester Road
Chalford
Stroud
GL6 8PE
Tel: 0845 680 0296 or 01285 760505

All text and images copyright Gardening Naturally Ltd

Company number: 04747299

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

You can order via the online shop, we do not have a shop or showroom but you are welcome to collect orders, We are open Monday - Friday 9am - 5pm. We accept all major cards or you can order via phone, snail mail.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

All orders regardless of quantity or value will be charged at £3.99. We only deliver within the UK at the moment. For Highlands and Islands there may be an additional carriage charge for bulky orders and rolls which will not go with Royal Mail. We will contact you if this applies.

Delivery Schedule

95% of orders are despatched within 24 hours of receipt, they are despatched with Royal Mail second class post which is a 2 - 3 day service. Orders received over the weekend are despatched on a Monday.

Heavier items are despatched using Parcel Force 48 hour service.

This excludes Biological Controls, a guide date is given when ordering, we try to keep to these dates but cannot be guaranteed

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

20% VAT is added.

Credit Card Security

All payments are processed by Sagepay. Gardening Naturally do not have access to your credit card information and cannot take any additional money.

Guarantee

We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 680 0296/01285 760505 or write to us at Gardening Naturally Ltd, Cirencester Road, Aston Down, Stroud, GL6 8PE.

Privacy Policy

Garden Netting do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm A simple explanation! If an order is cancelled within 7 days of ordering and the goods returned at the customer's cost in good/unused condition, the value of the goods will be refunded.


Safe & Secure

For your peace of mind we accept payments via PayPal or SagePay secure gateways.

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Fixed Delivery Cost

All orders regardless of size or value will be charged at 3.48.

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Money Back Gurantee

If an order is cancelled within 7 days and the goods are returned in satisfactory condition.

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